Contact Us
USA and Canada | 1.800.GoFedEx 1.800.463.3339 IVR Phone Menu |
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U.S. Customer Service | 1.800.Go.FedEx 1.800.463.3339 |
U.S. International Customer Service | 1.800.247.4747 |
U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST) | 1.800.238.4461 |
Hearing Impaired Relay Desk | 1.888.464.0709 |
Then Is FedEx International? FedEx Express covers every U.S. street address and services more than 220 countries and territories. Our global network provides time-sensitive, air-ground express service through more than 650 airports worldwide.
Furthermore, How do I get a person at FedEx?
Phone Support
- Technical Support Hotline: 1.877.339.2774 (when prompted, say “web services”)
- FedEx Express Customer Service: 1.800.463.3339.
- FedEx Express ® Freight Customer Service: 1.800.332.0807.
- FedEx Ground Customer Service: 1.800.463.3339.
- International shipping assistance:
Who do I call if my package was not delivered FedEx? If the tracking results do not answer your question, please contact FedEx Customer Service at 800 FedEx (800 33339).
Table of Contents
How do I talk to a FedEx agent?
Contact us. Need help? Text 29372 to chat with our Virtual Agent.
How long does it take FedEx to deliver internationally?
Delivery typically in 1 to 3 business days, next business day to the U.S., Canada, Mexico and the Caribbean from most countries. Reach major cities in Europe by 10:30 am typically in two business days.
Who is faster FedEx or DHL?
Is DHL Faster than FedEx? It depends on the desired route. FedEx shipping service is typically faster for domestic transportation in the US. As for international shipping, DHL Express service is usually the fastest shipping option with completed deliveries in up to three business days.
How long does international shipping take?
Using First Class Mail International, deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times. Mail may travel to its destination by ground, air or a combination of both.
Why is FedEx so slow?
A spokesperson for the company attributed the lags to a shortage of workers, more packages being delivered, and to the ongoing workplace challenges posed by the pandemic. A FedEx executive even used Portland as an example of the company’s nationwide staffing woes during a recent quarterly earnings call.
Does FedEx have live customer service?
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.
Why is my FedEx package still in transit?
Packages in the FedEx system are scanned at various points between pickup and delivery. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. For more information please contact FedEx Customer Service at 800 FedEx (800 33339).
How long before a package is considered lost FedEx?
If a package that was en route to a customer goes certifiably missing and has not arrived at their doorstep four or five days after schedule, then it can be officially considered lost. When you suspect your packages as lost, wait it out a maximum of seven days beyond the day of expected delivery.
Why does FedEx deliver so late?
Without those items attached to the package, FedEx can’t deliver it. It takes FedEx a while to deliver a package without these items because it takes the seller time to arrange and send them. The longer it takes the seller to send the documents, the longer the buyer has to wait for their package.
Does FedEx have customer service?
Customers are encouraged to visit fedex.ca to track shipments and view a list of active service alerts to stay up to date on weather impacts. …
How long does it take FedEx to deliver from China to USA?
Typically 1 to 3 business days worldwide.
Does FedEx deliver to your door?
The short answer is yes. When FedEx handles a package, the sender determines whether or not a signature will be required. If no signature is required the driver is allowed, at his or her discretion, to leave the package on the porch or doorstep, or with your neighbor. That is considered delivered.
Is FedEx allowed to put packages in Mailbox 2021?
Delivering mail straight to your mailbox would be a benefit to these companies. Right now, UPS or FedEx carriers can’t stick a package in a postal mailbox, so they spend extra time walking up and down those driveways.
Why is FedEx so expensive?
1, a fuel surcharge will be added to certain FedEx shipments, including FedEx Express, FedEx Ground and FedEx Freight shipments. … With both supply chain delays and soaring consumer demand, shipping containers have become backed up, making it much more expensive for companies to ship their goods.
Who is bigger UPS or FedEx?
Fedex and UPS are the largest global courier delivery services; FedEx has a net income of about $2 billion on revenues of $42 billion while UPS is larger, with a net income of about $3 billion and revenues of $53 billion.
Why is UPS better than FedEx?
If we compare FedEx and UPS Ground services, UPS is typically faster than FedEx. One of the possible reasons for this is that UPS has a larger fleet of trucks in the USA and, therefore, is able to process and reach several locations faster than FedEx.
Why do international packages take so long?
Shipping internationally can also take a long time not only because of the distance involved and the amount of times the packages changes hands, but because your package might get caught in the destination country’s customs, where it’s analyzed for whether the recipient owes taxes or duties for importing it.
How long do international packages take to clear customs?
It normally takes a matter of minutes or hours for a package to clear customs, but it can take days or even weeks if there is a problem.
Can you track an international package?
The USPS provides different levels of package tracking for international packages depending on the mail class. For Global Express Guaranteed and Priority Mail Express International, you receive delivery status information using the Track & Confirm tool.
How long will it take my FedEx package to get here?
FedEx Home Delivery takes 1–5 days to deliver within the contiguous U.S. or 3–7 days if you’re shipping to residential addresses in Alaska or Hawaii. The exact time your FedEx Home Delivery shipment will be delivered is based on your shipment’s origin and the distance to the destination.
Is FedEx usually late?
Delivery hours and service times
We generally makes deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.