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How do I contact Shaw by phone?

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– Find a Dealer. Store Locator.
– Call Us. 1-800-441-7429.
– Chat Now. With a Shaw Expert.

1-800-441-7429

How do I contact Shaw loyalty department?

Please call 1-888-472-2222. Press 1 for “English”, Then 2 for “Internet, Cable, Phone”. Then press 4 for “Account Moves & Changes” then Press 3 to get through to a “Loyalty Care Agent”.

How do I contact Shaw?

– Find a Dealer. Store Locator.
– Call Us. 1-800-441-7429.
– Chat Now. With a Shaw Expert.

How do I chat with Shaw?

– Tap Chat in the menu bar.
– Tap Start Chat.
– Tap a subject that describes your issue or question.
– Wait in the queue to chat with an agent.
– End the chat by tapping End Chat.

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How do you refresh Shaw Direct?

– Click here to login to My Shaw Direct. …
– Select “Manage TV” from the left side of the page.
– Locate the “Refresh TV Receiver” box on the screen and click the “Refresh Receiver” button.
– A confirmation box will appear with follow-up instructions if needed.

How do I change my Shaw Direct channel?

You can change your theme packs and channels by logging into My Shaw and clicking TV from the My Services option at the top. Under Current monthly service click Shop TV programming or Shop Premium Channels. Change your TV plan by selecting the Change TV Plan option.

Is Shaw technical support 24 hours?

For immediate assistance please chat or call us toll-free at 1-800-441-7429. Have a question about a product? Just fill out the form below and we’ll reply within 24 business hours from the time we receive your email. Don’t forget to add product information in the comment section.

How do I get a better deal from Shaw?

– Go through your TV package, see what your household actually watches. Make a list of that. …
– Check out the new customer promos on competitors in the area. See what Telus will give you, and make sure that the TV actually includes what you want.

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How do I find my Shaw account number?

– Once you sign into My Shaw, your account number is displayed on the homepage under the Welcome greeting.
– You can also see your account number on your actual bill if you click View my Bill from your Account overview in My Shaw.

How do I change my Shaw TV package?

You can change your theme packs and channels by logging into My Shaw and clicking TV from the My Services option at the top. Under Current monthly service click Shop TV programming or Shop Premium Channels. Change your TV plan by selecting the Change TV Plan option.

How do I view my Shaw bill online?

– Visit my.shaw.ca.
– Sign in using your Shaw ID and password.
– Click My Bills.
– Under the Make Payment button, click View my bill.

How do I email Shaw?

– Sign into My Shaw.
– Click My Services and select Internet from the dropdown menu.
– Scroll down to Email accounts and click Create Email.
– Enter your first name and last name.
– Enter a username (eg. username@shaw.ca)
– Enter a password.
– Click Create.

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What is the loyalty department?

Here’s an idea. It’s a team that is dedicated to creating programs and strategies that will get customers to come back the next time, every time. …

How do you refresh Shaw TV?

– Visit my.shaw.ca.
– Sign in using your Shaw ID and password.
– Click My Services up at the top and select TV.
– To the far right under Help & Support, click Refresh.
– When asked to confirm, click Refresh.
– Wait up to 10 minutes for your channels to refresh.

How do I refresh my satellite receiver?

– First, go to DIRECTV’s “My Equipment” page. …
– Click “Refresh Receiver” next to the image of the receiver you want to refresh. …
– Try this up to 3 times for each receiver and give it 5 minutes between each to make sure it works.

How do I fix my Shaw satellite signal?

– Verify connections at the receiver and (if possible) at the LNBF or multiswitch.
– Trace the coaxial line from dish to receiver and bypass any splitters, joiners, or surge protectors on the line.

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