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How Do You Log A Case With Hpe?

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Access the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).

  1. Select Access Cases.
  2. Sign in with your HPE Passport.
  3. Do one of the following: Enter your contract or warranty ID. …
  4. Click Submit a case.
  5. Enter the requested information, and then click Submit.

Then How do I get call logs on my HP server? For home customers: 1800-108-4747. For business customers: 1800-108-4746.

Furthermore, How can I check my HPE case status?

Option 2: On the HPE Support Center home page , click Access Cases.

Option 1: If you know the case ID…

  1. Enter it into the Check case status box and click Go.
  2. This displays a case summary below the text box, including the case status.
  3. To see more details, click View case details.

How do I escalate HP support? Verified Answer

  1. Contact your sale representative from HP and explain the issue. Ask them to open and escalate these tickets.
  2. Also call 1-800-633-3600 and demand a escalation manager that is on duty.
  3. CC: sale representation on all emails until resolved. Stay on top of communication (respond daily).

What is HPE portal?

The HPE Partner Ready Portal delivers easier-to-find, personalized sales tools and resources to provide a faster and more collaborative sales engagement, training, demand generation and business management experience. Simply.

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How do I get HPE complete log?

Click the Active Health System log section under Information on the left side of the browser. Select either: – Download the entire Active Health System log. – Select a range of the Active Health System log in days and provide the duration of logs required.

How do I get Adu logs from HP server?

How to generate ADU report on HP ProLiant server running Esxi 5. x or 6.0

  1. /opt/hp # esxcli hpssacli cmd –q “controller all show status” this command will show you the available controllers, …
  2. /opt/hp # esxcli hpssacli cmd –q “controller slot=0 show config detail” >>/tmp/ADUreport.txt.

How do I get MP logs?

Re: Collecting logs in MP login

If you login through hyper terminal then go to Transfer menu–>Capture text and specify the file name you want to save.

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How do I complain to HP?

HP Inc. complaints contacts

  1. Call Customer Care on 1 (800) 474-6836.
  2. Visit Customer Support.
  3. Call Headquarters on 1-650-857-1501.
  4. Tweet HP Customer Care.
  5. Tweet HP.
  6. Watch HP Inc.
  7. Follow HP Inc.

How do I file a complaint with HP?

Toll-free:

  1. Toll-free: 1800 112 267. 702. 374.
  2. 1800 114 772. 178. 117.
  3. 1800 425 8080. 124. …
  4. 1800 425 8999. 108.

How do I complain to HP gas?

HP Gas Complaint Phone Number

  1. The toll free helpline number to register a complaint regarding HP Gas is 1800-2333-555.
  2. The 24-hour helpline number specifically dedicated to HP Gas complaints is 1906.

Is HPE and DXC same?

DXC and HPE deliver digital outcomes faster. … DXC is proud to be named 2021 HPE Ezmeral Software Ecosystem Partner of the Year.

Is HP a Chinese company?

Hewlett-Packard, HP, is an American company, who has Headquarters in Palo Alto, California, United States. It is not a Chinese company. In any case, HP’s items become accessible in China, with the China Hewlett-Packard Representative office opening in Beijing.

How do I register with HP partner?

Go to partner.hp.com using your preferred browser. At the login screen, please click on the Register here link that is located under the sign-in box. here link. Clicking the Register here link displays a registration form.

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What are iLO logs?

The iLO Event Log provides a record of significant events detected by iLO. Logged events includemajor server events such as a server power outage or a server reset, and iLO events such asunauthorized login attempts.

How do I check my iLO event log?

To collect ILo Event logs:

  1. Select iLo3 Event Log from Information tab.
  2. Click on View CSV, later copy and paste the logs in an excel file or text file.

How can I get iLO Adu logs?

How can I get HP Adu report?

Type the ls command and look for the hp directory. If you found the hp directory, enter cd hp to change to the hp directory. Enter ls and look for a file called hpacucli. If you find that file, users can generate the ADU Report.

How can I get ILO Adu logs?

How do I collect Adu reports in Windows?

Click Start>All Programs>HP System Tools>HP Smart Storage Administrator Diagnostics Utility>Read Me

  1. Generate a diagnostic report with the following command: hpssaducli -f adu-report.zip.
  2. Generate a SmartSSD Wear Gague report with the following command: hpssaducli -ssd -f ssd-report.zip.

What is CAS log in SCCM?

CAS – Content Access Service. Maintains the local package cache. Ccmexec. log – Records activities of the client and the SMS Agent Host service.

Who is CEO of HP?

Enrique Lores is the President and CEO of HP Inc., a global technology leader whose innovative product and service portfolio spans personal systems, printing, and 3D printing and digital manufacturing.

How do I file a consumer complaint online?

Alternatively, you can also register a consumer complaint online through the following steps.

  1. Website. The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in). …
  2. Registration. To lodge a complaint, the consumer has to first register on the site. …
  3. Process. …
  4. Status. …
  5. Points to note.

How does HP deliver technical support?

Delivery specifications

For assistance in hardware problem diagnosis and resolution on selected HP products, HP provides the Customer’s technical assistance center (TAC) or certified technician with priority access to HP Level 2 technical specialists via telephone or electronic communication.

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